Privacy Policy



GTM Global is a trading name of Radium Services Group Limited company no: 10539181 whose registered address is New House Suite 34 67-68 Hatton Garden, London, United Kingdom, EC1N 8JY.


Introduction

GTM Global is committed to protecting your privacy. This Privacy Policy applies to the GTM Global Website (www.gotomarket.global), our membership service (the GTM Global Collective) and third-party event registration websites such as EventBrite (Applicable Sources). 

This Privacy Policy governs our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information. If you do not agree with the data practices described in this Privacy Policy use or subscribe to the Applicable Sources.


Additionally, it explains the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) via the Applicable Sources.

We periodically update this Privacy Policy. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by sending you an email notification.

While we will notify you of any material changes to this Privacy Policy, we encourage you to review this Privacy Policy periodically. 

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please contact us here.

Legal basis for processing Personal Information

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.


If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.


The specific lawful basis for Processing the Data is identified below for each of the Applicable Sources that apply.


Information we collect

The GTM Global Collective (GTMGC) membership service

The lawful basis for Processing the Data in this section is under GDPR Article 6 (1) (f) - Processing the Personal Data is necessary for the purpose of the legitimate interests pursued by GTM Global and their clients and event registrants.


When you subscribe to GTMGC you give us your consent to use your data in ways that enable us to deliver the services and benefits to which you have subscribed. This includes sharing your data with our partners and sponsors who provide many of the services and benefits provided with a subscription.

For example, we will use your data to identify and send you information about matters connected with international expansion including the details of relevant services, offers and promotions from our business partners which we believe will be of interest and value to you based upon our understanding of your circumstances and the data we hold.

A list of our partners and sponsors is published on the event registration website and/or in our email communications. We will only share your data with third parties where there is a direct need to do so in relation to the delivery of a GTMGC benefit or an event for which you have registered or attended.

We may use your personal data for automated decision-making and profiling so that we are able to provide relevant and personalised information as part of the GTMGC service.

We will retain your personal data whilst you are a subscriber to the GTMGC and for a period of two years thereafter unless you ask for your data to be erased in the meantime.

You may withdraw your consent for us to use your information at any time by cancelling your membership subscription here.

You have the right to object to the processing of your personal data and when you do so, we will stop processing your data immediately. In some circumstances your subscription will cease as we may be unable to deliver the services and benefits of subscription.

You have the right to ask us to erase your data and when you do so, we will aim to act upon your instruction within five working days and certainly no longer than one month following receipt. When you ask for your data to be erased, we will ask any partners and sponsors to whom we have supplied your personal data, to erase that data and confirm that they have done so. Your subscription will cease when the data has been erased.

You may request access to your personal data at any time and when you do so, we will respond within one month from the receipt of the request with a copy of the data we hold in a suitable format electronic or printed.

You have the right to request the restriction or suppression of your personal data and when you do so we will respond within one month and normally within five days. When you make such a request your subscription will cease.

To make a request please contact us via the GTM website here making clear the nature of your request.

Event Registrants/Delegates

The lawful basis for Processing the Data in this section is under GDPR Article 6 (1) (f) - Processing the Personal Data is necessary for the purpose of the legitimate interests pursued by GTM Global and The Client.

When you register to attend a GTM Global event, you give us your consent to use your data in ways that enable us to provide you with the bespoke mentoring services and other event benefits as publicised. This includes sharing your data with our partners and sponsors who provide many of the services and benefits of attendance at events and thereafter.

For example, we will share your data with our business partners and sponsors in advance of an event in order that they can undertake research and prepare themselves for the consultations they will have with you at the event.

A list of our partners and sponsors is published on the event registration website and/or in email communications relating to the event. We will only share your data with third parties where there is a direct need to do so in relation to an event and when we do so, we will seek confirmation from the third party that they are compliant with GDPR.

We may use your personal data for automated decision-making such as identifying the most appropriate advice and content to supply and for profiling so that we are able to provide relevant and personalised information at the event and subsequently. 

For example, in advance of a GTM workshop, we may have a consultation with you to capture information about your business and its international expansion plans and following the event we may write to you with information relevant to those plans. 

The information we provide might include articles with tips and advice, case study articles and videos of successful businesses, promotions and offers such as discounted business class flights to the US, newsletters and notifications about future events.

You have the right to object to the processing of your personal data and you may withdraw your consent for us to use your information at any time by unsubscribing via the in-email unsubscribe link in every automated communication we send or by contacting us here.  When you do so, we will endeavour to stop processing your data immediately and certainly within seven days. 

You may request access to your personal data at any time and when you do so, we will respond within one month from the receipt of the request with a copy of the data we hold in a suitable format electronic or printed.

You have the right to request the restriction or suppression of your personal data and when you do so we will respond within one month and normally within five days. 

We will seek your consent to continue to use and process your data every two years. This means the default data retention period is two years.

You have the right to ask us to erase your data and when you do so, we will aim to act upon your instruction within five working days and certainly no longer than one month following receipt. When you ask for your data to be erased, we will ask any partners and sponsors to whom we have supplied your personal data, to erase that data and confirm that they have done so. 

To make a request please contact us via the GTM website here making clear the nature of your request.

Email Marketing Lists

The lawful basis for Processing the Data in this section is under GDPR Article 6 (1) (a) Consent - the individual has explicitly given their Consent to the processing of their Personal Data, and GDPR Article 6 (1) (f) - Processing the Personal Data is necessary for the purpose of the legitimate interests pursued by GTM Global and The Client.

We operate an email mailing list program used to inform subscribers about products, services, news, information, tips, advice, promotions, offers, case studies, videos and partner content of a similar nature relating to international business expansion. When you opt-in to receive content by email from GTM Global, you give us your consent to use your data in ways that enable us to provide you with such relevant information.

Sometimes, we may ask your permission to share the information you give to us, with our business partners so that they can contact you directly regarding their products, services and promotions etc. 

Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages. The type and content of marketing messages subscribers receive, and the fact that it may contain third party content, is clearly outlined at the point of subscription.

Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

We will always endeavour to send you content which we believe is of interest and value and of relevance to your international expansion plans including:

  • Notifications about our program of workshops, clinics and events
  • Recommendations for articles, case studies, videos and other web content which may be of interest to you
  • Periodic GTM briefings & newsletters including curated relevant content from across the web 
  • Promotions and offers from GTM partners and sponsors, vetted to ensure relevancy and value
  • Periodic information about the GTM Global Collective membership service

You have the right to object to the processing of your personal data and you may withdraw your consent for us to use your information at any time by unsubscribing via the in-email unsubscribe link in every automated communication we send or by contacting us here.  When you do so, we will endeavour to stop processing your data immediately and certainly within seven days. 


You may request access to your personal data at any time and when you do so, we will respond within one month from the receipt of the request with a copy of the data we hold in a suitable format electronic or printed.

You have the right to request the restriction or suppression of your personal data and when you do so we will respond within one month and normally within five days. 

We will seek your consent to continue to use and process your data every two years. This means the default data retention period is two years.

You have the right to ask us to erase your data and when you do so, we will aim to act upon your instruction within five working days and certainly no longer than one month following receipt. When you ask for your data to be erased, we will ask any partners and sponsors to whom we have supplied your personal data, to erase that data and confirm that they have done so. 

To make a request please contact us via the GTM website here making clear the nature of your request.

Use of Cookies

This website may use cookies to better the users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer / device.

What are cookies? Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

Website Visitor Tracking

This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer's hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.


Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer's hard drive. Users should therefore note they click on sponsored external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti virus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti virus software or similar applications.

Contact & Communication With us

Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations stated above.

External Website Links & Third Parties

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites).

Shortened URL's; URL shortening is a technique used on the web to shorten URL's (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: http://bit.ly/zyVUBo). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Policy & Usage

We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.