03 Oct

International eCommerce Growth Clinic

By GTM Global in association with techUK, GS1 with guests Vayner Media, GFS & Avalara

International eCommerce Growth Clinic

Wed 3rd October 2018, 13:00 - 17:00


Ensure your international eCommerce growth plans are a success

This eCommerce International Growth Clinic is part of a series of events for eCommerce brands looking to expand internationally. It follows a highly successful webinar with industry experts exploring the challenges and opportunities for international eCommerce growth. You can listen to a recording of the webinar here.

The Clinic - what you can expect

This clinic takes a deeper dive to explore a variety of strategies and solutions to the challenges you’ll face in the following key areas:

  • Market entry strategy
  • Brand strategy
  • Customer acquisition
  • eCommerce
  • Taxation & pricing
  • Operations & logistics
  • Delivery & returns

The format

A packed agenda designed to give you practical advice, insights, knowledge and wisdom (oh yes) to maximise your chances of success, comprising:

  • A series of short presentations taking a look at the potential solutions to the challenges and opportunities ahead
  • An interactive Q&A panel session exploring the prevalent issues of the day
  • Pre-booked 1-2-1 mentoring sessions with the panel speakers providing advice and guidance on your specific issues
  • Networking and further mentoring opportunities on wider international expansion topics with supporting GTM partners

The agenda

The clinic runs over a three-hour period in the afternoon, starting at 14:00 and if you can make it for lunch from 13:00 we would love to welcome you then.

1300 to 1400 - Join us for lunch and informal networking

1400 - Welcome & introductions – Ian Collins, GTM Global

1410 – Delivering successful international eCommerce growth – a presentation by Vayner Media eCommerce partner Zubin Mowlavi - CEO Lucid Fusion

1430 – Ensuring international eCommerce sales tax compliance – a presentation by Jake Estes, Regional Manager, Tax Technology Solutions (EMEA) at Avalara

1450 – Getting delivery right for your customer and your business – a presentation by Bobbie Ttooulis - Group Marketing Director at global delivery leader, GFS

1510 – Q&A panel discussion chaired by Mark Stimpfig, GTM Global

1540 to 1700 -One-to-one mentoring sessions & networking

Who should attend

Senior managers and founders of online retailers with turnover greater than £5m seeking internationally growth or expansion in the next 6 to 12 months.

Please note, the format of this clinic is designed to give both broad advice around international expansion and market entry, plus very specific, tailored advice and guidance to address your individual needs and circumstances.

To facilitate this, the organisers will contact you in advance of the clinic to find out about your specific needs and challenges so that we can organise pre-arranged 1-2-1 mentoring sessions with the right experts on the day.

Meet your panel of experts

Robbie Deeks – Director of eCommerce Revenue, Vayner Media

Robert Deeks is Head of eCommerce Revenue at VaynerMedia, residing in London but focusing his efforts globally, throughout North America, Middle East, and South-East Asia. Robbie is an ex Shopify Plus consultant where he worked on and helped launch their new markets division, working with hyper-growth verticals such as e-sports, private equity and FMCG.

Zubin Mowlavi - CEO Lucid Fusion

Zubin is founder and CEO at Lucid Fusion, the leading Shopify Plus Partner. With a global team of 40+ members across three offices, Lucid uses its digital experience to help uniquely reflect a company's brand and the needs of its customers to deliver a solid eCommerce platform for sustainable growth. Zubin and his team work closely with VaynerMedia to deliver world class solutions.

David Pasley-Smith: Head of International Development

David has been with GFS for 5 Years and is responsible for their International Growth strategy and pioneering the development of the unique GFS International proposition. Prior to this, David has held senior Sales and Logistic roles with companies ranging from global market leaders to starts-ups, and shares over 20 years of Global Sales and International supply chain expertise.

Jake Estes – Manager, Tax Technology Solutions (EMEA) | Avalara

Jake Estes is the Regional Sales Manager (EMEA) for Avalara, the global leader in sales tax and VAT automation. For four years Jake has helped businesses utilise Avalara’s solutions to manage their US and global indirect tax compliance. Jake holds degrees from Washington State University (BA) and the University of Buckingham (MBA).

Simon Spier – Head of International Trade at techUK

techUK has 900+ companies that collectively employ 700,000 people, about half of all tech sector jobs in the UK. As Head of International Trade, Simon is responsible for engaging with government and business to support tech companies’ growth internationally and enhance international engagement with the UK's burgeoning tech industry.

John Rikhtegar - Head of eCommerce Revenue UK, Vayner Media

John Rikhtegar is the Head of eCommerce Revenue at VaynerMedia, for their London division. After helping Shopify Plus scale out their enterprise offering in 2017, John brought his eCommerce expertise to VaynerMedia, now having the ability to work with brands on crafting innovative growth strategies that are built for the now. John proudly holds a degree from the Ivey Business School (HBA), in London, Ontario, Canada.

Meet your hosts

Mark Stimpfig,Co-founder of GTM Global

Mark is a Cambridge University History graduate with over 25 years’ director-level experience in marketing and consultancy in the UK and internationally. Past clients include Reuters, Safeway, Dixons, Microsoft, Royal Mail, The UK Driving Standards Agency, International Student Identity Card and Sony. More recently Mark has worked with UK trade bodies like the Department of International Trade, The Mayor of London’s International Business Programme, techUK and US digital marketing agency Lucid Fusion.

Ian Collins –Co-founder of GTM Global

Ian is a serial entrepreneur with significant international experience in internet, technology and hi-tech industries, working for start-ups, SMEs and large corporates including the launch of a leading eCommerce platform. In his career, he has started six companies, managed multiple fund raises, two acquisitions, a merger, three JVs, an MBI, two £100m+ corporate ventures, a disposal and an exit.

Meet the GTM partners and mentors

GTM partner topics covered:

Compliance / entry requirements, IP, GDPR, grants and aid, investment, resources and funding, UK and overseas accounting & taxation issues, marketing, routes to market, channel partners, logistics and technology providers, advertising and PR, access to governmental and trade bodies, tax compliance, location (virtual or physical) and workforce skills.


Places are limited so early registration is advised. The organisers will contact you directly to discuss your circumstances and confirm your booking, typically within 48 hours. You will be asked to provide information about your business so that you can be matched to relevant mentors on the day.

About GTM Global:

Connects UK scale-up brands in digital and tech to a designated panel of experts from government, trade bodies and commercial partners to provide on-going advice and guidance for them to go market and expand internationally.

About techUK:

Has more than 950 UK companies as members. Collectively they employ approximately 700,000 people, about half of all tech sector jobs in the UK. These companies range from leading FTSE 100 companies to new innovative start-ups.


Wed 3rd October 2018

13:00 - 17:00

03-10-2018 1:00 03-10-2018 17:00 Europe/London International eCommerce Growth Clinic Get practical advice on how to solve the challenges of international eCommerce growth from experts in sales, marketing, eCommerce, operations, delivery and compliance and obtain a broader perspective on international expansion from a team of mentors covering brand, SEO, FX, international travel, legal, tax ... Techspace, 25 Luke Street, London EC2A 4DS



25 Luke Street

London EC2A 4DS

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